Cristina Fonseca


Entrepreneurship, Artificial Intelligence

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Areas of Expertise

Customer Experience  •  Artificial Intelligence  •  Entrepreneurship

About Cristina

“Cristina Fonseca is a Singularity University expert in Artificial Intelligence and Entrepreneurship. She is also an investor and tech entrepreneur that co-founded Talkdesk, a platform that allows companies to create their call center in the cloud. The company raised $268 million over the last years and Cristina was distinguished as “30 under 30” by Forbes in 2016.

She studied Telecommunications and Networks engineering and specialized in Artificial Intelligence, after graduating from the Singularity University Global Solutions Program – a program where 80 people from science and technology fields get together to use the latest technologies and solve the world’s biggest challenges.

Cristina is currently a Venture Partner at Indico Capital Partners where she invests and helps tech-based startups to launch and scale global products. Besides that, she co-founded and works with companies applying AI to their operational challenges in Customer Service. She is also a non-executive board member at Galp.

As one of Portugal’s gurus in AI and Entrepreneurship, Cristina’s talks explore how AI is one of the most current disruptive technologies, with the potential to solve the world’s greatest challenges, augmenting human capabilities and creating new markets and opportunities.”

GO Youth Conference '13

Talkdesk: Phone Support Made Easy

Meet Cristina Fonseca - SingularityU Portugal Faculty

Speaking Topics

  • AI: How to navigate the next wave of Automation

    Artificial Intelligence is one of the most disruptive technologies being put into practice today and in the coming decades. This technology has the potential to solve some of the world’s greatest challenges and augment the human capabilities, creating new markets and opportunities. However, it is a polarizing topic in regards to ethics, the impact in the workplace and in all sectors ranging from mobility to health.

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