Enterprise Customer Stories: Lowe’s is a Home Improvement Retailer with a Global Reputation for Innovation That Makes the World a Better Place

Founded in 1946, Lowe’s is a Fortune 50 home improvement retailer and an industry leader in developing innovative techniques and technologies for use in its stores and for its customers. But transforming an enterprise into an innovation powerhouse doesn’t happen overnight.

In the beginning, only Kyle Nel, founder of Lowe’s Innovation Labs, had the vision for what was possible at Lowe’s. How could he parlay that vision into a reality to be shared? The first step was to find a community of like-minded thinkers who understood the benefits of using emerging technologies for both business growth and global good. Enter Singularity University (SU)!

Read this case study to find out how Lowe’s partnered with SU and learned to embrace exponential thinking and SU’s Science Fiction Design Intelligence (SciFi DI) methodology to imagine what retail stores and homes will look like in 15 to 20 years, then developed a roadmap to start building stores of the future today. (Spoiler alert: There will be robots and holodecks!)


At Singularity University, we elevate exceptional companies into exponential enterprises that can thrive amid chaos and uncertainty, and we provide the tools, frameworks, and leadership models to help you future-proof your organization.

See how we can help transform your organization into an exponential enterprise with leaders who are prepared to tackle the coming changes and seize new opportunities.

Learn more about the SU programs featured in the case study:

“What I needed was a network, a community, a team. I found it at SU. I needed help to refine and scale my vision and to be surrounded by people who could impact me and help me feel like I was either on the right track or not, and could explain why. ”— Kyle Nel, Founder and former Executive Director of Lowe’s Innovation Labs