Startup Customer Stories:
Be My Eyes Pairs Volunteers and People with Visual Impairments for Improved Independence
Moonshot application service Be My Eyes’ primary purpose is to help people with visual impairments live more independently. This free, globally-available mobile application alleviates people with visual impairments’ need to rely on friends and family through a crowdsourcing platform that connects them with volunteers who can help them better navigate their environment and complete routine tasks.
Co-founders Christian Erfurt and Hans Jorgen Wiberg created the application with a deep design focus on inclusion. Connections happen within 20-30 seconds of an incoming request for help, which usually involves assistance with everyday tasks like reading a label or a food’s expiration date, finding a lost item, identifying a color, or confirming a location.
Read this case study to learn how Be My Eyes worked with SU to find the right business model enabling the company to ultimately grow a full-service ecosystem of users in 150+ countries and in 180+ languages, and partnerships with Microsoft, MOVit (a transportation application for 90 million people), and one of Europe’s largest banks.
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