Startup Customer Stories: Be My Eyes Pairs Volunteers and People with Visual Impairments for Improved Independence

Moonshot application service Be My Eyes’ primary purpose is to help people with visual impairments live more independently. This free, globally-available mobile application alleviates people with visual impairments’ need to rely on friends and family through a crowdsourcing platform that connects them with volunteers who can help them better navigate their environment and complete routine tasks.

Co-founders Christian Erfurt and Hans Jorgen Wiberg created the application with a deep design focus on inclusion. Connections happen within 20-30 seconds of an incoming request for help, which usually involves assistance with everyday tasks like reading a label or a food’s expiration date, finding a lost item, identifying a color, or confirming a location.

Read this case study to learn how Be My Eyes worked with SU to find the right business model enabling the company to ultimately grow a full-service ecosystem of users in 150+ countries and in 180+ languages, and partnerships with Microsoft, MOVit (a transportation application for 90 million people), and one of Europe’s largest banks.


At Singularity University, we work with startups at the intersection of exponential technologies and global impact. We take a long-term approach to helping them build high-growth, sustainable businesses. SU Ventures provides exclusive bootcamps, sprints, and other programs that promote breakthroughs, accelerate milestones, and help entrepreneurs succeed.

Whether you’re starting an early-stage venture, scaling a startup, or innovating inside a large company with thoughts of a spinoff, see how we can help your idea take flight.

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“Whenever I’m asked what Singularity University was like, I say it was the twist or shift in my mindset that occurred. I realized for the first time that I could be part of the solution rather than the problem.”— Christian Erfurt, CEO of Be My Eyes