At Singularity University, our community’s culture enables the impact we believe will change the world. Creating an environment in which our members know they are valued—and are comfortable, empowered, intellectually stimulated, and supported—is critical to cultivating an impact-oriented community that helps fellow members grow as exponential leaders.
Example: A community member isn’t happy with SU’s decision to put the Global Solutions Program (GSP) on hold for re-design. Rather than posting complaints on social media and publicly finding fault with SU leadership, a more constructive action would be to contact SU or the SU Ventures team to understand why the program was put on hold, and offer to organize a diverse GSP alumni focus group that could provide ideas to help SU improve the next iteration of GSP in real-time without causing a delay.
During the Global Summit, Sabrina learns that another community member, Elise, is looking for a partner to help her hotel development company identify ways to use exponential technology. Sabrina thinks about someone in her network who specializes in 3-D commercial design and construction printing and offers to make an introduction to him for Elise.
Example: Document your group’s accomplishments and collective impact, and share the information with the SU Community team. We are here to amplify your work. By telling your story, we tell the SU story!
Example: Dori is from a country where there are minimal personal data privacy expectations. Members from other countries where data privacy is valued highly ask her why she thinks the benefits of fewer regulations outweigh the costs to personal data privacy. Some disagree with Dori’s position and they debate the topic, but the tone of the discussion is respectful and inquisitive. The debate may or may not change minds, but the group now understands others’ positions and are better equipped to know how to outline and defend their own positions.
Example: Marvin registered for the Executive Program. Since viewing profiles of other participants for the upcoming program, he has been propositioning female participants on the EP event app. Someone in the program reports his behavior to SU, and Marvin is informed that his participation in the program is discontinued due to his conduct.
Example: Aziz posts on an SU online forum about his startup’s work to use AI to help non-English-speaking refugees integrate into their new host countries. Shawn replies to the post, saying that refugees shouldn’t come to Western host nations and posts commentary stating that Aziz must be a “terrorist supporter.” Every time Aziz posts something online, Shawn responds by calling him a terrorist sympathizer. Aziz reports this behavior to SU, and SU warns Shawn to stop the online harassment. Shawn continues. SU makes the decision to remove Shawn from the forum and bans him from further engagement with SU and its communities.
Example: Rossana is part of a WhatsApp group of SU community members who are passionate about robotics. Her friend Carlos is an entrepreneur who is working on technology that he is trying to sell to robotics companies. Carlos sends to Rossana a copy of a detailed presentation about his robotics solution for her to refine. The presentation is clearly marked as the “Proprietary/Confidential Information” of Carlos’ company. Rossana thinks that Carlos would benefit from the feedback of the members in her SU WhatsApp group, so she sends the presentation to them as well. SU informs Rossana that this is not acceptable; she is asked to remove the file from the WhatsApp group and informed that any such repeated action will result in being dismissed from the community.
Example: David frequently posts advertisements for his business on SU community digital discussion groups. He also frequently posts articles about himself and photos of his meetings with dignitaries. When someone in the discussion group notes to others in the group that David’s posts feel overly self-promotional, SU coaches David on how to modify his posting behavior.
Example: Cornelius owns a business that runs conferences on blockchain. He uses the SU logo on event marketing materials to lead people to believe that he is a representative of SU, and/or that SU is a sponsor of the event. These activities violate SU’s trademark policy and are grounds for removal from the community. Cornelius’s materials are forwarded to SU, and SU warns Cornelius to remove the SU logo and clarify that he is not a representative of SU. If Cornelius’s behavior persists, SU engages in a legal process to protect its trademarked brand.
If you have questions about the SU community engagement guidelines, please contact firstname.lastname@example.org. For serious violations of our Community Guidelines that require follow up by SU, please feel free to report incidents of concern.