John Hagel

Futurist (Ex- McKinsey, Atari and Sequoia, and the Boston Consulting Group)

Location
United States
Area of Expertise
Exponential Thinking, Foundational Concepts, Purpose, Leadership, Transformation
Type
Expert

John Hagel III boasts over 40 years of experience as a seasoned management consultant, entrepreneur, speaker and author. Recently retiring from his partnership at Deloitte, he introduced his latest book, "The Journey Beyond Fear," addressing change psychology. He established Beyond Our Edge, LLC, to aid individuals and companies in navigating change and amplifying impact. As the founder and chairman of the Silicon Valley-based Deloitte Center for the Edge, John identified emerging business opportunities beyond CEOs' agendas. Formerly an independent consultant, principal at McKinsey & Company, and senior vice president of strategy at Atari, Inc., John's influence stretches across Silicon Valley's landscape. Additionally, he's also a faculty member at Singularity University and on the Board of Trustees at the Santa Fe Institute, actively contributing to research on complex adaptive systems. John's work has left an indelible mark on business literature, with books like "The Power of Pull" and "Net Gain." Recognized as an industry thought leader, his insights have graced prestigious publications like Harvard Business Review and the World Economic Forum.

Sessions

Building Successful Movements for Change

Machine Learning , Cloud Computing, Change Management, Digital Transformation, Future of Work

This session will help those who see the need for broader change in our economy and society tolearn how they can help movements for change achieve greater impact. Based on extensivestudy of successful movements for change throughout history and in different parts of theworld, it appears that three elements need to come together to drive change Inspiring opportunity-based narratives Cellular forms of organization Focus on leverage points that can drive significant impact with modest effortIf these three elements are effectively woven together, participants can drive rapid andwidespread change.Participants will Understand why most movements today are achieving only modest impact Learn about the elements that can help movements achieve greater impact See how these elements can be applied in movements7 Hear case studies of movements in the past that have adopted this new approach

Expanding Return on Attention

Blockchain, Regulation and Policy, Corporate Innovation, Metaverse , Digital Transformation

In a more and more competitive global economy, we are all challenged in gaining and retainingthe attention of customers and other stakeholders. While organizations tend to focus on short-term metrics like return on sales to assess performance, those are lagging indicators, telling ushow we’ve done in the past.The organizations that will thrive in the future will expand their horizons to focus more onreturn on attention. Return on attention has many levels, but it requires understanding theevolving unmet needs of customers and other stakeholders and what can help them to achievemuch greater impact in ways that are meaningful to them. Within this broader perspective thatlooks ahead, organizations can then focus on ways to help customers and other stakeholders toachieve that impact and significantly increase return on attention, both for those they areserving and for themselves.Participants will Learn how limiting their current performance metrics are Understand the importance of many different levels of return on attention Explore how technology can help to measure return on attention Hear case studies of institutions that have begun to adopt this new approach

How Technology Can Restore Our Humanity

Machine Learning, Community, Social Media, Policy and Legislation, Lifelong Learning

This session will focus on how technology can create far more rewarding work for everyone. Ina world of exponential technology change, many people are worried that AI and robots will takeaway more and more jobs and leave people unemployed.The reality is that most work today consists of routine tasks that are highly standardized. Thiswork can be done much more effectively by technology. The opportunity that it creates is to re-define work for humans so that we can all create much more value by working in tandem withthe machines. Work for humans can now focus on addressing unseen opportunities to delivermore value to our customers and other stakeholders. This is work that all humans can embraceand find fulfilling. And it is work that can help all organizations unleash exponential value.Participants will Shift their perspective on technology and work Realize there is significant potential to be unleashed Understand how to unleash that potential Hear case studies of institutions that have begun to adopt this new approach

Leading for Exponential Impact

Machine Learning, Social Media, Policy and Legislation, Value Creation, Digital Transformation

This session will focus on the untapped potential for leaders to pursue exponential growth in arapidly changing world. It will focus on three pillars: - Zoom out/zoom in – a very different approach to strategy adopted by some of the mostsuccessful technology companies that focus on two horizons – 10-20 years and 6-12months. It is a powerful catalyst for leaders to reframe their perspective, scan thehorizon and prioritize their short-term initiatives - Leveraged growth – rather than narrowly focusing on make vs. buy as the two optionsto drive growth, this focuses on a third option – driving growth by connecting with andmobilizing a growing number of third parties to add value to customers and capturingsome of that value for the company - Learning platforms – these are very different platforms from the ones everyone talksabout today. The primary design goal of these platforms is to help all participants tolearn faster by creating new knowledge (not just sharing existing knowledge) throughaction that is pursued collaboratively.While each of these approaches is powerful in its own right – the true exponential potential canonly be unleashed when all three approaches are brought together. This will require afundamental shift in leadership. The talk is relevant for all institutional leaders.Participants will: - Understand why existing approaches to leadership are so challenged - Learn about emerging leadership approaches that can create far more value with farless resource see the role that emotions play, both as potential obstacles, but also as potential drivers of more impact - Hear case studies that illustrate the potential of these new leadership approaches

Mastering New Approaches to Learning

Machine Learning, Linear vs. Exponential, Policy and Legislation, Human Potential, Digital Transformation

A world of mounting performance pressure and exponentially expanding opportunity requiresus to find ways to learn faster. In this context, the most powerful and necessary form oflearning is learning in the form of creating new knowledge, not sharing existing knowledge. It’sa form of learning that everyone needs to master, not just people in research labs or innovationcenters.This form of learning requires different ways of organizing within our institutions, but it also hasprofound implications for how we connect beyond our institutions. It will lead to a verydifferent form of ecosystem – a dynamic ecosystem – where the focus is on buildingrelationships that help all participants to learn faster. These ecosystems can scale much morerapidly when they are supported by learning platforms where the primary design goal is to helpall participants to come together in ways that will help them to create new knowledge fasterand achieve greater impact.Participants will See that there is a very different form of learning that needs to be embraced Realize that this form of learning requires different ways of connecting with others Understand how relationships can evolve to accelerate this form of learning Hear case studies of institutions that have begun to adopt this new approach

Organizing for Impact

Exponential Organizations, Disruption, Change Management, Lifelong Learning, Digital Transformation

This session focuses on the need to re-think how we organize all our institutions to achievemuch greater impact. Our institutions today are largely organized into hierarchical, commandand control structures that are designed to pursue scalable efficiency. In a world that is rapidlychanging, this form of organization is becoming increasingly inefficient.We need to organize to pursue scalable learning, where everyone in the organization is focusedon learning in the form of creating new knowledge so they can deliver more and more value totheir customers and other stakeholders. This form of learning requires people to come togetherinto impact groups - small groups of 3-15 people where participants can build deep, trust-basedrelationships around a shared commitment to accelerate learning and increase impact. Thesegroups then need to be connected into growing networks that can scale the learning andimpact.Participants will See the significant limitations of current approaches to organizing Learn about new approaches to organizing that can deliver greater impact Discover ways to implement these new approaches Hear case studies of institutions that have begun to adopt this new approach

The Imperative and Challenges of Corporate Transformation

Machine Learning, Accelerating Change, Policy and Legislation, Lifelong Learning, Digital Transformation

This session describes the forces that are generating mounting performance pressure on the global business landscape and the imperative that it creates for different approaches to the business. To effectively respond to these pressures, institutions will need to do three things: redefine strategy, re-frame innovation and rethink transformation. - In redefining strategy, companies will need to abandon the five year plan and adopt azoom-out, zoom in approach that focuses on two very different time horizons inparallel: 10 – 20 years and 6 – 12 months. - They will also need to re-frame the challenge of innovation, moving beyond product andprocess innovation to a higher level of innovation that re-imagines the rationale forlarge institutions. - If they take that challenge on, they will also have to address the challenge of large-scaleorganizational transformation and adopt a very different approach from theconventional top down, big bang approaches to transformation. The most promisingapproach to transformation is to scale an edge until it becomes the new core of theinstitution.Participants will: - See that transformation will be much broader than most people imagine - Understand why corporate transformation encounters such strong resistance - Discover pragmatic approaches that can make tangible progress quickly - Hear case studies that illustrate the potential of these approaches to transformation

The Journey Beyond Fear

Machine Learning, Exponential Organizations, Policy and Legislation, Change Management, Digital Transformation

This session will expand the horizons of institutional leaders by drawing their attention to therole of emotions in shaping their own choices and actions, as well as the choices and actions ofthe people with whom they work. In a world of mounting performance pressure, more andmore people are experiencing fear. While this is very understandable, it is also a very limitingemotion.Leaders need to find ways to help people move beyond the fear and cultivate emotions thatwill help them to achieve impact that is much more meaningful to them. This session will focuson three key pillars in the journey beyond fear: Crafting opportunity-based narratives Drawing out and strengthening the passion of the explorer Amplifying impact with learning platformsParticipants will Realize how important emotions are in driving performance Recognize the profound limitations of the emotion of fear Understand the tools that can help them move beyond fear Hear case studies of how these tools have been applied

The Power of Pull

Uncertainty, Disruption, Policy and Legislation, Change Management, Digital Transformation

This session will focus on how the forces reshaping our global economy require a fundamentallydifferent approach to marketing. Our large institutions today are all driven by a “push” basedapproach to marketing – we seek to reach out to promising prospects and intercept theirattention with advertisements that will motivate them to buy our products and services. Thisapproach to marketing is becoming more and more challenging because more and moreoptions are competing for the scarce attention of customers.In this changing economy, our institutions need to master the power of pull. They need to findways to motivate promising prospects to seek them out and to then unleash word of mouth sothat more and more prospects will seek them out.Participants will: Confront the growing challenges of traditional push-based marketing approaches See the platforms and tools that can help unleash the power of pull Learn about the approaches that can magnify the power of pull Hear case studies that illustrate the potential of pull-based marketing approaches

Unbundling the Corporation

Successful Leadership, Mental Health, Positive Psychology, Leadership, Change Management, Organizational Culture

This session will help leaders of businesses to anticipate a fundamental restructuring of these\businesses. Today, virtually all companies have a bundle of three very different business typeswithin their corporation: - Infrastructure management businesses – scale intensive, routine processing activities like operating a large factory, managing a logistics operation and/or operating a data center - Product and service businesses – designing and deploying innovative products and services that meet specific customer segment needs - Customer relationship businesses – connecting with, and developing a deeper understanding of, the needs of customers These three business types have very different needs and requirements for success, yet theyare tightly bundled together within a single corporation. In a world of intensifying competition, leaders of companies are going to have to choose which of these three business types to pursue and ultimately shed the other two business types.Participants will: - See that these three business types have conflicting needs and requirements for success - Understand the competitive forces that will make the bundle of these three business types more and more challenging - Learn about a framework for making the appropriate choice of which business type to pursue - Hear case studies that illustrate the potential that can be achieved through unbundling

John Hagel

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John Hagel